Responding to Covid-19: New Trends in Social Workers Use of Information and Communication Technology (1 credit hour)
Program Summary: This course explores the impact of ICT use on clinical practice during the Covid-19 pandemic and its affect on social work core values, including client well-being, confidentiality, privacy, boundaries, and advocacy. The ICT expansion importantly allowed social workers to continue their therapeutic relationships with clients when it would not have been possible otherwise. Many clients responded well to the increased flexibility and creativity offered by ICT. Other clients experienced critical barriers, such as lack of internet access and poor internet literacy. Ethical dilemmas were experienced and examples are given.
This course is recommended for social workers and is appropriate for beginning and intermediate levels of practice. This course is not recommended for NBCC ethics credit.