Exploring the Ethical Challenges of Conversational AI in Mental Health Care (2 credit hours)
Program Summary: This course explores the ethical challenges of conversational AI in mental health care. The course highlights a literature review and identifies 10 main ethical themes: safety and harm; explicability, transparency, and trust; responsibility and accountability; empathy and humanness; justice; anthropomorphization and deception; autonomy; privacy and confidentiality; and effectiveness. A bioethical framework is utilized to discuss findings. Recommendations are offered.
This course is recommended for social workers and is appropriate for beginning and intermediate levels of practice. This course is not recommended for NBCC ethics credit.
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